AWS launch error

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AWS launch error

Sijung Yun
To whom it may concern,

Currently, both of launch.usegalaxy.org and beta.launch.usegalaxy.org has error in launching, so it is not possible to launch at this time.  Could you solve this problem as soon as possible?  I attach the snapshots.  Thanks a lot.

Sincerely,

Sijung

--
Sijung Yun, Ph.D.

Founder and CEO
Yotta Biomed, LLC.
Bioinformatics Unlimited
Cell: 240-672-3937


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Re: AWS launch error

Enis Afgan-3
Hi Sijung, 
Sorry to hear about the trouble you're having. However, I'm not able to replicate this issue (across 2 computers and 3 browsers) so can you please share a bit more info from your side. To start, what operating system and browser are you using? Also, can you open the Inspect console in the browser and see if there are errors being reported as well as what those are? Finally, can you make sure the limits for instance type & numbers on your AWS account are not reached. 

On Thu, Nov 2, 2017 at 7:15 AM, Sijung Yun <[hidden email]> wrote:
To whom it may concern,

Currently, both of launch.usegalaxy.org and beta.launch.usegalaxy.org has error in launching, so it is not possible to launch at this time.  Could you solve this problem as soon as possible?  I attach the snapshots.  Thanks a lot.

Sincerely,

Sijung

--
Sijung Yun, Ph.D.

Founder and CEO
Yotta Biomed, LLC.
Bioinformatics Unlimited
Cell: <a href="tel:(240)%20672-3937" value="+12406723937" target="_blank">240-672-3937


___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  https://lists.galaxyproject.org/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/


___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  https://lists.galaxyproject.org/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/