Error in getting updates from server

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Error in getting updates from server

Mather Ali Khan
Hi,
Two days earlier i have executed my file for tophat, since then it is still in gey color and not getting any updates from server.
Should i delete the executed file and run again?
Please help me out.
 
Thanks
Mather

--
Mather Ali Khan, Ph.D.
247, Bond Life Sciences Center
1201 Rollins Street
University of Missouri-Columbia
Columbia, MO, 65211, USA
Think Green - don't print this email unless really needed

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Re: Error in getting updates from server

Jennifer Jackson
Hello Mather,

Queued jobs should not be deleted and restarted, but allowed to execute. The server is very busy at this time and NGS mapping jobs are among those jobs that are in the busiest queue.
http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute

Just to let you know, sometimes it can appear that jobs are still waiting/executing when in fact they have completed. This happens when the history view becomes outdated. Clicking on the refresh icon (double arrow) at the top of the history panel will ensure that the most current dataset status is loaded in the history panel.

Hopefully this helps to clarify the job running process,

Jen
Galaxy team

On 6/7/13 1:44 PM, Mather Ali Khan wrote:
Hi,
Two days earlier i have executed my file for tophat, since then it is still in gey color and not getting any updates from server.
Should i delete the executed file and run again?
Please help me out.
 
Thanks
Mather

--
Mather Ali Khan, Ph.D.
247, Bond Life Sciences Center
1201 Rollins Street
University of Missouri-Columbia
Columbia, MO, 65211, USA
Think Green - don't print this email unless really needed


___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/mailinglists/

-- 
Jennifer Hillman-Jackson
Galaxy Support and Training
http://galaxyproject.org

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/mailinglists/
Jennifer Hillman-Jackson
Galaxy Support and Training
http://galaxyproject.org