unable to install tools

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unable to install tools

Briand, Sheldon (NRC/CNRC)

Hi,

 

I’ve updated to Galaxy 17.01 from Galaxy 16.07.  Today I am having trouble installing or updating tools.  Whenever I pick the option to install a tool from the main toolshed I get a page that says:

 

“NOT FOUND

The requested url /admin_toolshed/prepare_to_install was not found on this server”

 

Is there a setting that I need to change on my server?  I do run through a nginx proxy server.  I can provide it’s configuration if it’s relevant.

 

Thanks,

-Sheldon

 

 

 

Sheldon Briand

Computer Systems and Applications Analyst

National Research Council/Government of Canada

[hidden email] Tel: (902) 426-1677

 


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Re: unable to install tools

Briand, Sheldon (NRC/CNRC)

Hi,

 

Here are, I think, the relevant lines from my nginx.conf:

location / {

          proxy_pass   http://galaxy_app;

             proxy_set_header   X-Forwarded-Host $host:$server_port;

             proxy_set_header   X-Forwarded-For  $proxy_add_x_forwarded_for;

          proxy_set_header   X-URL-SCHEME https;

        }

 

From galaxy.ini:

nginx_x_accel_redirect_base = /_x_accel_redirect

nginx_x_archive_files_base = /_x_accel_redirect

 

 

I have checked the start-up logs and both the admin_toolshed controllers are enabled on start-up.  I’ve also tried a fresh python venv environment which didn’t help.

 

I was able to install tools in the past.

 

Has anyone run into this recently?

 

Thanks,

-Sheldon

 

 

From: Briand, Sheldon (NRC/CNRC)
Sent: Tuesday, May 02, 2017 5:30 PM
To: '[hidden email]' <[hidden email]>
Subject: unable to install tools

 

Hi,

 

I’ve updated to Galaxy 17.01 from Galaxy 16.07.  Today I am having trouble installing or updating tools.  Whenever I pick the option to install a tool from the main toolshed I get a page that says:

 

“NOT FOUND

The requested url /admin_toolshed/prepare_to_install was not found on this server”

 

Is there a setting that I need to change on my server?  I do run through a nginx proxy server.  I can provide it’s configuration if it’s relevant.

 

Thanks,

-Sheldon

 

 

 

Sheldon Briand

Computer Systems and Applications Analyst

National Research Council/Government of Canada

[hidden email] Tel: (902) 426-1677

 


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Re: unable to install tools

Martin Čech
Hi Sheldon, 

I suspect this is a problem in your deployment - can you try testing without a proxy? Did you change any of your proxy configuration recently? Did you configure the proxy prefix in Galaxy's config (galaxy.ini) - details about it are here: https://galaxyproject.org/admin/config/nginxProxy/#serving-galaxy-at-a-sub-directory-such-as-galaxy-

Thanks,

Martin

On Wed, May 3, 2017 at 3:14 PM Briand, Sheldon (NRC/CNRC) <[hidden email]> wrote:

Hi,

 

Here are, I think, the relevant lines from my nginx.conf:

location / {

          proxy_pass   http://galaxy_app;

             proxy_set_header   X-Forwarded-Host $host:$server_port;

             proxy_set_header   X-Forwarded-For  $proxy_add_x_forwarded_for;

          proxy_set_header   X-URL-SCHEME https;

        }

 

From galaxy.ini:

nginx_x_accel_redirect_base = /_x_accel_redirect

nginx_x_archive_files_base = /_x_accel_redirect

 

 

I have checked the start-up logs and both the admin_toolshed controllers are enabled on start-up.  I’ve also tried a fresh python venv environment which didn’t help.

 

I was able to install tools in the past.

 

Has anyone run into this recently?

 

Thanks,

-Sheldon

 

 

From: Briand, Sheldon (NRC/CNRC)
Sent: Tuesday, May 02, 2017 5:30 PM
To: '[hidden email]' <[hidden email]>
Subject: unable to install tools

 

Hi,

 

I’ve updated to Galaxy 17.01 from Galaxy 16.07.  Today I am having trouble installing or updating tools.  Whenever I pick the option to install a tool from the main toolshed I get a page that says:

 

“NOT FOUND

The requested url /admin_toolshed/prepare_to_install was not found on this server”

 

Is there a setting that I need to change on my server?  I do run through a nginx proxy server.  I can provide it’s configuration if it’s relevant.

 

Thanks,

-Sheldon

 

 

 

Sheldon Briand

Computer Systems and Applications Analyst

National Research Council/Government of Canada

[hidden email] Tel: <a href="tel:(902)%20426-1677" value="+19024261677" target="_blank">(902) 426-1677

 

___________________________________________________________
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in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
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in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
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Re: unable to install tools

Briand, Sheldon (NRC/CNRC)

Hi Martin,

 

Testing it without the proxy is successful.  I didn’t change anything with the proxy configuration (and it used to work for installing tools).  The proxy works except when I do things like install or update tools.  I’ll look at the configuration again.  I’m not using a prefix.

 

Thanks,

-Sheldon

 

 

From: Martin Čech [mailto:[hidden email]]
Sent: Wednesday, May 03, 2017 5:44 PM
To: Briand, Sheldon (NRC/CNRC) <[hidden email]>; [hidden email]
Subject: Re: [galaxy-dev] unable to install tools

 

Hi Sheldon, 

 

I suspect this is a problem in your deployment - can you try testing without a proxy? Did you change any of your proxy configuration recently? Did you configure the proxy prefix in Galaxy's config (galaxy.ini) - details about it are here: https://galaxyproject.org/admin/config/nginxProxy/#serving-galaxy-at-a-sub-directory-such-as-galaxy-

 

Thanks,

 

Martin

 

On Wed, May 3, 2017 at 3:14 PM Briand, Sheldon (NRC/CNRC) <[hidden email]> wrote:

Hi,

 

Here are, I think, the relevant lines from my nginx.conf:

location / {

          proxy_pass   http://galaxy_app;

             proxy_set_header   X-Forwarded-Host $host:$server_port;

             proxy_set_header   X-Forwarded-For  $proxy_add_x_forwarded_for;

          proxy_set_header   X-URL-SCHEME https;

        }

 

From galaxy.ini:

nginx_x_accel_redirect_base = /_x_accel_redirect

nginx_x_archive_files_base = /_x_accel_redirect

 

 

I have checked the start-up logs and both the admin_toolshed controllers are enabled on start-up.  I’ve also tried a fresh python venv environment which didn’t help.

 

I was able to install tools in the past.

 

Has anyone run into this recently?

 

Thanks,

-Sheldon

 

 

From: Briand, Sheldon (NRC/CNRC)
Sent: Tuesday, May 02, 2017 5:30 PM
To: '[hidden email]' <[hidden email]>
Subject: unable to install tools

 

Hi,

 

I’ve updated to Galaxy 17.01 from Galaxy 16.07.  Today I am having trouble installing or updating tools.  Whenever I pick the option to install a tool from the main toolshed I get a page that says:

 

“NOT FOUND

The requested url /admin_toolshed/prepare_to_install was not found on this server”

 

Is there a setting that I need to change on my server?  I do run through a nginx proxy server.  I can provide it’s configuration if it’s relevant.

 

Thanks,

-Sheldon

 

 

 

Sheldon Briand

Computer Systems and Applications Analyst

National Research Council/Government of Canada

[hidden email] Tel: <a href="tel:(902)%20426-1677" target="_blank">(902) 426-1677

 

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  https://lists.galaxyproject.org/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/


___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  https://lists.galaxyproject.org/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/
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